Check Out Policies



  1. Borrowing Periods

      2. 3 Weeks Books, CDs, Audiobooks & Kits
      1 Week "Library of Things" items, video games,
      Most DVDs, Magazines, Roku Kits,
      "Top of the Charts" Books, TV Series on DVD
      3 Days Newer Feature Film DVDs
  2. Borrowing Limits
    1. Patrons are limited to 100 total items including the following limitations:
        Newer Feature Film DVDs: 6 per person
        Certain items in our "Library of Things" & video game Collection are limited to Rolling Meadows cardholders.
  3. E-mail Notices
    1. Would you like to receive your library notices by e-mail? Stop by the Check Out Desk and give us your e-mail address. You can also add or update your e-mail address by accessing your library account online. You will need your library card number and PIN (click here to set-up your PIN). Once your e-mail address is on file, in addition to hold and overdue notices, you will also begin to receive our Courtesy Notices, which are e-mail reminders of items to return soon.

      Note: Courtesy notices are not sent for items which have a loan period of 3 days.

  4. Freeze/Unfreeze Holds
    1. Freeze your holds to keep your place in the queue while holds for people further down in the list are filled. This feature is perfect for when you go on vacation. Your item won't become available for you while you are away and you won't lose your place in line.

      To freeze a hold:
      •Find your list of holds on the My Account page under the Requests/Holds heading (on the left side of the screen).
      •Click the Freeze box to the right of each item you wish to freeze.
      •Click the Update List button, click Yes to confirm the update to your holds list.

      Holds can't be frozen if:
      •The item is already available on the shelf.
      •The hold has already been filled and is awaiting pickup.

      To unfreeze your holds:
      •Uncheck the Frozen check box next to each item you wish to unfreeze.
      •Click the Update List button, click Yes to confirm the update to your holds list.

  5. Late Fees
    1. We no longer charge late fees.
      However, items still have a due date and patrons are expected to renew or return items by the due date in order to maintain library privileges.
  6. Lost or damaged materials
    1. Replacement cost plus a processing fee will be charged.
      Payments can be made by cash or check at the Check Out Desk.
  7. Renewals
    1. Most items can be renewed twice if they are not on reserve for another patron, except for items in our "Library of Things" collection.
      Items can be renewed by phone at 847-259-BOOK (2665), online at www.rmlib.org or using our Library App.
  8. NEW! Automatic Renewals
    1. If an item is eligible for renewal, it will automatically renew up to 2 times. Two days before an item is due, you will receive a courtesy reminder email. This email will let you know if an item(s) has been successfully renewed. If an item is not eligible for renewal, you will get a reminder to return the item. Be aware and regularly read your emails from the library and/or check your account online or in the app.

      Items are NOT eligible for auto renewal if:
      •It has a hold
      •It has already been renewed two times
      •It is on loan from another library (interlibrary loan)
      •It is part of our Library of Things collection
      •It is a video game
      •It is a Top of the Charts book
      •It is a 3 Day DVD
  9. Reserves
    1. Reserves (holds) can be placed by Rolling Meadows cardholders at any of the public computers or public service desks located within the library, from any Internet capable computer outside of the library or by using our Library App.
  10. Returns
    1. A 24 hour book return is located near the main entrance of the library.
      A 24 hour drive-up book return is located in the East parking lot.

If you have any additional questions, please contact the library at 847-259-6050 or
use our website's Ask a Librarian feature to submit your question online.